Frequently Asked Questions

1. What services do you render?

We are an experienced and licenced educational and business consultancy with a speciality in research, local and international studies, educational content, and service including materials, visas and training, business management, advisory, assessments and evaluation as well as accounting and marketing services.

2. What Countries do you cover for international Studies?

Our destinations and areas of coverage are Nigeria, Ghana, South Africa, the United States (US), Australia, the United Kingdom (UK), Canada, and the Netherlands.

3. What is the mode of your services?

Our services are both face-to-face and virtual consultation, assistance for all services and we provide 24/7 customer service as well as chatbot assistance on our website at www.acooconsult.com

4. What services are included in admission for international study services?

We provide a tailored career and university choice guide based on your peculiarity and situation. We recommend courses and institutions based on proximity, choice of the client and suitability based on clients' conditions, demands and academic prospects. Thus, we provide a review of

1. CV and Resume
2. Statement of Purpose (SOP) and Personal Statement (PS)
3. Form fillings
4. Application submission
5. Document review, scanning and uploads.
6. Gathering and validation of admission and visa documents
7. Scholarship advisory and funding counselling

5. What is the cost of service?

All services relating to international studies applications are FREE EXCEPT application fees charged by some schools in the US and Canada.

Privacy Information

Overview

We are committed to providing advisory and counselling for educational and business purposes bothering around universities, colleges and other tertiary institutions from application to enrolment, through educational materials and equipment supplies as well as conducting and arranging training both face-to-face/classroom, virtual and remote as well as proving academic and educational career guides. We are equally committed towards business-related consulting and providing management and accounting services for SMEs and MSMEs. These privacy policy statements are designed to provide a guide and explanation on how the data of clients, or our service users are processed including collection, saving and sharing through any of our channels (website, forms, emails and messages).

Service Users Information

In this document “Policy” " we (A-COO Consults Limited) define a "service user” as anyone who has established a relationship with us visits our consult (website, physical location and chatbots) and provides information and data in line with our company policy and regulations. Information provision and consent are voluntary and accepting to grant certain permissions including those that may be demanded to enable you to use our website. We may if need be and based on the information provided retrieve information about you from a public domain, save your IP address and interest information including name, date of birth, location, email address, social media information etc. Our website records information about the number of visits, time and location, interest and details of visitors.

How and When We Use Your Information

Specifically, your data could be transmitted to a third party only when they fall under the following categories.

1. Internal employees of ours for your demanded and required service including admission processing, academic-related services and research, accounting services, business development and career coaching services.
2. Our website managers and administrators for the purpose of confidentiality and security of information provided by cyber criminals and fraud.
3. Affiliate sites from partners and external links not operated by us (Be aware we do not control the activities of external links and will never take responsibility or liability for any breach because of privacy policy differences.)
4. Legal requirements and in the event of a need to protect our rights and interests.
5. At the acquisition, merger and/o r purchase of related business by us in which event, we need to transfer your information to a new or improved database.
6. For marketing purposes of our services and products only (your consent is required)

Data Retention and Removal

All information and data supplied to us will be retained to the extent that they are valid for the delivery of services requested. No data will be retained beyond a reasonable period. At special request, your information and data will be deleted and removed from our database within 24-48 hours of your request. We have the right to delete and remove permanently any data that does not align with the GDPR requirements and our company internal policy and as such will never retain such in our database.

Implications of your Choice

When you refuse to provide some information required by us from you or consent, we may refuse to deliver some, or all services and products demanded by you. Thus, your consent is important to us for service delivery and the extent to which we serve you is dependent on the information required and provided by you to us. Your continuous use of our website and its ancillary services is directly considered an acceptance of our privacy policy and regulations regarding the use of your data.